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2.2 Based on 30 reviews
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    • Customer service 8
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TIPM - total integrated power module. Need I say more? Car was running "normal" and took in for the fuel pump relay recall. It is a $40 part which is in the TIPM. The issues started once the recall was performed. Now on occasions, the car cranks and cranks and fails to start. Went to dealer many times and they can't reproduce the issue. That seems to be their line - can't reproduce or there's no service bulletin. At time of service the... Read more

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I had this problem twice while the Jeep was under warranty. It was the evaporator purge system had a leak. Now for the third time it has the same problem after being "fixed" twice. My jeep has 30,000 miles! This dealership charged me $800.00 and charged for a new gas cap! I have complained to the dealership and Jeep since June and their rep. has been stone walling me saying she can't get in touch with the manager! In this day and age?? ... Read more

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Hi, Am Asmaa Ghazy, I own a Jeep wrangler 2012, VIN is DA4BJ3AG3C4001931, am located in Cairo Egypt , I did so many complains to Chrysler Egypt and they never did anything about my complains, am dealing with El Ezz for service center, I went to EZZ sevices center having few complains about the car they made me change spare parts that is covered with 30,000 LE and i didnt mind as long as i am fixing my car, and then they took 2 month to fix it... Read more

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I own a 2015 Jeep Grand Cherokee Limited bought at Bayside Chrysler Jeep in D'Iberville Ms.This vehicle has had 3 recalls.I called and got an appointment for the latest recall and took the vehicle to the dealer.I was told 3 hours and left the jeep.I called them 3 hours later and they had no record of my name and jeep.They finally found someone who knew about it,but nothing had been done to it.I had to another 3 hours for them to supposedly fix... Read more

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This is the second email I send to Jeep Customer Service. My car has broken eight days ago, and it was towed to the nearest dealership at that time (Nielsen East Hanover). So far, even after several contacts with the dealership and with this customer service, I have no information what is wrong with the car and why I was not provided with a loaner. This is a leasing car, I am paying for it, and my next bill will come with the same amount, even... Read more

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  • From mobile
  • Jul 14
  • #882288

I have a 2015 patriot and have had 3 wheel bearings changed 1 rotor changed 1 knuckle replaced all in less than 35,000 miles. This keep is a piece of ***. Will nevet buy another jeep vehicle. Hope this helps others make a wise choice.

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Car Dealers, Auto Parts & Supplies, Auto Repair 50 Spring Bars Rd 1.0 star rating 6/29/2016 Careful when dealing with this run down Jeep dealership Just looking at the building, I should have thought twice about dealing with them. The issue apparently lies with the part time owner, a Mr. O'Hara. I say part time, because he never is there when trying to talk to him. As I will explain, I should never have gone into the place at all. My first bad... Read more

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Hi Marlene As per our conversation, please see mail below, Please can you look into my matter as is appears I have no choice whatsoever in this regard, as discussed my vehicle in question Jeep Compass limited (2013) Reg:HBR929EC has rust from the boot hinges into the entire roof, and according to experts they cannot rule out rust on the entire vehicle. In my view this is a major structural change that could put the integrity of the vehicle at... Read more

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I have never more condescending people in my life. I really appreciated how Dennis, Sales Manager at Bob Caldwell would laugh at us during his spiel. It is very apparent that car sales is just a numbers game, and the *** with the customer. I, nor my family will ever buy a Chrysler product again. For my work, I travel the globe in the manufacturing industry and will tell everyone about my poor experience at a Jeep dealer and the poor quality of... Read more

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I wanted to purchase a Jeep Cherokee but on the test drive I noticed my foot slipped off the gas peddle. The peddle was very slippery. This is very dangerous. Most imporant the driver's side mirror is so large that it creates a huge blind spot when you are making a left hand turn. I was very disappoited because I really wanted a new Jeep. Mine is a 2002 and every thing on it is just perfect for me. I'll keep it till it falls apart. I am... Read more

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