Contact Jeep Customer Service
Jeep Phone Numbers and Emails
Toll-Free Number:
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(877) 426-5337
Customer Service:
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(833) 280-4748
Legal:
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(866) 221-6871
Jeep Emails:
Contact Information
Jeep Website:
Jeep Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7 a.m. - 11 p.m.
Saturday: 9 a.m. - 5 p.m.
Mailing Address:
Office of the General Counsel
Copyright Department
1000 Chrysler Drive
CIMS 485-13-32
Auburn Hills, MI 48326
How Good is Jeep's Customer Service?
Summary of Jeep Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Jeep?
Product/ Service Question:
- “Broken head unit software”
- “Phone not working”
- “Start/stop on my 2022 jeep wrangler sometime don't work”
Request for Information Question:
- “Complaint and inquiry for help”
- “Nobody will answer any questions regarding my order”
- “Certified pre owned questions”
Staff Question:
- “Complaint regarding service”
- “Service complaint”
- “To talk to an experience service person”
Payments and Charges Question:
- “Fraudulent dealership”
- “Disappointed in missing great discount offered now”
- “Rental car reimbursement”
Return/ Replace Question:
- “There needs to be something done I own a 2018 Jeep Cherokee and know 3 other people has same problem and I'm sure there's many more the transfer case needs to be replaced ok so I went to get one and I can't for at least a month if I'm lucky”
- “Motor replacement Warrenty”
- “Dash board liner replacement”
Shipping and Delivery Question:
- “Because I can't get the dealerships to do their job”
- “Did not receive survey”
- “To expedite shipping of parts ordered six weeks ago by dealer”
Account Question:
- “Change email and password”
- “Account”
- “Tire pressure sign in front of the stayring.How I solve it?”
Activation/ Cancellation Question:
- “Cherokee and the cancellation of Uconnect”
- “Warannty Cancellation of of my 2020 Grand Cherokee that I traded in for a 2021 Grand Cherokee”
- “Cancel loan”
Employment Question:
- “Job fair”
- “Payoff”
- “Pay off”
Refund Question:
- “Steering compliant not resolved alignment refund”
- “Refund for diagnostic fee that should be covered”
- “Not refunding my booking amount”
Website/ Application Question:
- “Website issue”
Cards Question:
- “Need anti theft code or pin number so my radio can work/ batterty was disconect”
Other Question:
- “Transmission”
- “For oil”
- “Problem car”
About
, , , ,
Jeep is a sport utility vehicle manufacturer. The most popular explanation of the origin of the name of the company is that "jeep" stands for "GP" for "Gov. Purposes" or "General Purpose". Since 1987 it has been the division of Chrysler. This automobile marque has been on the market since 1941, when Willys produced the first Civilian Jeep CJ. At the present time, the corporate office of the company is based in Toledo, Ohio, USA. Jeep model list is rather impressive. Among the recent cars are Jeep Wrangler, Jeep Grand Cherokee, Jeep Liberty, Jeep Commander, Jeep Compass and Jeep Patriot.
Jeep is ranked 74 out of 599 in Auto category
USA, Australia, Europe
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