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Bought the JK new 01/2013. Smelled antifreeze when heat is on, brought it back to dealership. Dealership gave me the run-around and said they ran several tests and turned up nothing. 3 months later brought it back for the same problem..... brought it in, same ***...
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1.5
I liked
  • Color
I didn't like
  • Technicians lack of knowledge about cars
  • Customer service
  • Way they treat there customers
#1131516
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Jeep - Faulty Seatbelt
Jeep - Faulty Seatbelt
My children and I were traveling on Hwy 55 in Idaho. My 17 year old son fell asleep in the back seat with his seatbelt on. I came upon an accident on a corner and had to slam on my brakes to avoid hitting the wreckage. My son woke up because he was jarred from me...
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Product
#1115956
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I have a 2016 Jeep Patriot. I have taken in in for service twice for the same issue. I have recorded the issue but was told it didn't matter if I have video, nothing can be done it the problem doesn't show up during testing. The vehicle won't lock/unlock with remote or...
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2.6
#1107157
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Jeep - Issue not resolved!!!

Jeep
#1094738
I took my car to a Jeep dealership when I picked my car up I noticed the car was scratched. I contacted this agency to get assistance to resolve this issue. Apparently the girl on the other line said it was more or less my problem.
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Jeep Customer Care Review

Jeep
#992229
1.5
Details
Worst service ever ---- Zeigler Jeep Downers Grove avoid like the plague Their service sucks Service sucks
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Customer service
Discounts and Special Offers
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2010 Jeep Patriot Car Review

Jeep
#963198
3.1
Details
Leaky roof every time it rains water fills my dome light and leaks down the side of the door soaking the floor. Already had it "fixed" but its doing it again.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
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Value for money
Warranty
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2015 Jeep Patriot Car Review

Jeep
#957790
Gap Insurance cancelled by Chrysler Credit.
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Bought my Jeep with the promise that CarPlay would be available soon. It still is not here and my model may not get it. Transmission went out within a year. Took a month to fix. And found out, through a loaner Dodge, that the Truck has an option to turn on the backup...
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3.0
#1105040
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I bought a 2016 Jeep Patriot a year ago this month. Since the day we drove it off of the lot the XM Satellite Radio has not worked properly. It loses the signal every 1/2 mile and fades in and out constantly while driving, and it doesn't matter if we're in town or out...
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2.2
I didn't like
  • Chrysler jeep dodge ram corportate customer service
#1099841
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I told my salesman that it was important to me that I have a CD Player in my New Jeep Grand Cherokee. He told me that the CD players are no longer standard equipment in the Jeeps, however it was no problem installing one in the console between the front seats. I told...
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#1095324
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My vehicle decelerates, will not do over 20 mph, happens at random, in any weather conditions. Turn vehicle off, back on as per instructions in vehicle manual. Will re-occur every 5 miles or so, until I'm able to get to a safe location to disconnect the battery for a...
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#1090796
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1. Tried to call dealership 6 times in 2 days...full mailbox,left voice message,left my # with receptionist...no response. 2. Received a form letter AFTER I took possession of new car in reference to "Mandatory Car Inspection" or that I may be entitled to have some...
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1.0
#1072528
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It took me 2hrs to have a simple question addressed!! Just to have the question I asked repeat back to me!! Seriously how hard is it to give a customer a list of products for a 2004 Grand Jeep Cherokee Special Edition power steering fluid that has the requirement of...
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1.0
#1070054
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Bought a Jeep Cherokee Ltd and before it had 20K on it the brakes began pulsing, not too bad at first but noticeable and getting worse. At around 24k I took it in supposing that there must be some sort of warranty but was sadly mistaken. I was told that the rotors were...
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1.4
I didn't like
  • Poor - no compromise on what i believe are defective brakes
#1030310
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