2013 Jeep Grand Cherokee Car Reviews

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Electronic 9 speed tranny has needed to be reprogrammed 3 times. Lots of comments on this on line. Love the car overall. It's a Jekyll hide thing. Hoping it's fixed before the warranty expires. The car communicates on line. I wonder if they try to update the tinny code that way as well. Love the car. But the 1% of the time it doesn't work weighs on you. 1st time they said they would replace it. Now. They say they will reprogrammed...
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4.0
I liked
  • Great car
I didn't like
  • Lousy transmission
#938380
I had this problem twice while the Jeep was under warranty. It was the evaporator purge system had a leak. Now for the third time it has the same problem after being "fixed" twice. My jeep has 30,000 miles! This dealership charged me $800.00 and charged for a new gas cap! I have complained to the dealership and Jeep since June and their rep. has been stone walling me saying she can't get in touch with the manager! In this day and age?? ...
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Anonymous

Anonymous Jeep did the right thing and refunded my money. I was pleased after finally talking to a manager, but it was a hassle to do so.

1.0
I liked
  • Vehicle
  • Vehicle but problems out due the vehicle
I didn't like
  • Quality of service workmanship
#903247