I brought the car in for an appointment (service) . The 2017 Grand Cherokee died on the road the night before. It was towed in by 930am. It was 430pm and they still did not look at it. I was going away for Christmas on Friday, 12/22. I just needed a car to take me and...Read more
- I am jeep interaction with customer service
I didn't like
- Customer service
- Poor quality
- Customer service at jeep riverdale
Jeep - Terrible screaming noise
Thought it was brakes..dealer found lodged rock, didn't change, replaced brakes. Did no good. It only happens when it's below freezing. Put car in R let it roll back without putting foot on brake. Once put in D it doesn't do it. Also never in warm weather. I've been fighting this for 2 winters.
Jeep - Faulty equipment re:air bag
I stated my name and my wife's name then a make voice said i am gonna hang up now without reason, thus us extremely unprofessional and unexectable uiu have until end of business this day to contact me or .i will take legal action and all comunication with me will stop
Jeep - It was fine
I was just to find out some info about my survey for my Jeep 4x4 Compass .
Defroster cracking windshield third time. 2013 Jeep Wrangler
It is now December and I have had 3 windshields in my Jeep replaced. At the bottom of the windshield in the center where the defroster first comes on and defrost the windshield it is extremely hot and it cracks the windshield. This is the third time. 2013 Jeep Wrangler Unlimited Rubicon.
Bought the JK new 01/2013. Smelled antifreeze when heat is on, brought it back to dealership. Dealership gave me the run-around and said they ran several tests and turned up nothing. 3 months later brought it back for the same problem..... brought it in, same ***...Read more
My children and I were traveling on Hwy 55 in Idaho. My 17 year old son fell asleep in the back seat with his seatbelt on. I came upon an accident on a corner and had to slam on my brakes to avoid hitting the wreckage. My son woke up because he was jarred from me...Read more
I have a 2016 Jeep Patriot. I have taken in in for service twice for the same issue. I have recorded the issue but was told it didn't matter if I have video, nothing can be done it the problem doesn't show up during testing. The vehicle won't lock/unlock with remote or...Read more
Bought my Jeep with the promise that CarPlay would be available soon. It still is not here and my model may not get it. Transmission went out within a year. Took a month to fix. And found out, through a loaner Dodge, that the Truck has an option to turn on the backup...Read more
I bought a 2016 Jeep Patriot a year ago this month. Since the day we drove it off of the lot the XM Satellite Radio has not worked properly. It loses the signal every 1/2 mile and fades in and out constantly while driving, and it doesn't matter if we're in town or out...Read more
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