Jeep Contact Information

  • (877) 426-5337

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Currently you can call only US numbers.

Headquarters Address:

FCA US LLC
Customer Care P.O. Box 21-8004
Auburn Hills, Michigan 48321-8004
United States

Other Info:

Operating Hours may vary by line of business and during Holidays
Customer Care is open 24 hours, 7 days a week.

Social Networks:

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Summary of Jeep Customer Service Calls

619 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
04:52 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact Jeep to Ask about:

Staff:

  • “Service issue at dealer”
  • “Bad service at dealership mechanic”
  • “My Jeep going into service for the same thing”

Request for Information:

  • “General maintenance question”
  • “Concern”
  • “Checking on a claim”

Product/ Service:

  • “Something is broken”
  • “Oil filter housing leaking”
  • “Broken part”

Return/ Replace:

  • “Need to know how remove head light assembly for replacements”
  • “Replacement key”
  • “Replacement lug nut key”

Payments and Charges:

  • “Charged for repairs not needed”
  • “Not honoring coupon”
  • “Incentive coupon”

Shipping and Delivery:

  • “I was i a car accident five days ago, i was hit very hard i believe the Jeep us tottaled your air bag did not deploy u want to know why i was dmDhed in the front of the Jeep your product failed to work we paid fir this safety feature and did not get prote”

Other:

  • “Fraudulent dealership”
  • “No spare tire”
  • “2012 Jeep Wrangler Cylinder Misfire Problem”

Jeep Rating Stats

2.1 out of 5 stars
based on 92 reviews
See all 200 reviews reviews

Rating stats

  1. 39 reviews
  2. 22 reviews
  3. 20 reviews
  4. 7 reviews
  5. 4 reviews

About Jeep

Top 5 Likes about Jeep

What i thought was a honest dealership, Dealership deal, Vehicle but problems out due the vehicle, Vehicle, So far very reliable good friendly people far as service

Top 5 Dislikes about Jeep

Customer service, Service and lying from customer service, Poor quality, Technicians lack of knowledge about cars, Quality of product

Summary

Jeep is a sport utility vehicle manufacturer. The most popular explanation of the origin of the name of the company is that "jeep" stands for "GP" for "Gov. Purposes" or "General Purpose". Since 1987 it has been the division of Chrysler. This automobile marque has been on the market since 1941, when Willys produced the first Civilian Jeep CJ. At the present time, the corporate office of the company is based in Toledo, Ohio, USA. Jeep model list is rather impressive. Among the recent cars are Jeep Wrangler, Jeep Grand Cherokee, Jeep Liberty, Jeep Commander, Jeep Compass and Jeep Patriot.

Jeep reviews and complaints

Jeep is ranked 39 out of 1055 in Auto category

Area Served

USA

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Jeep Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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