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The list is long. Transmission since new has had trouble slipping. Sensor in the cooling fan at 1,100 miles but they poked hole in radiator, so another day in the shop. Front left wheel bearing at 15k. Radio touch screen and all the dial controls locked up at 25k....
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#1159490
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I brought the car in for an appointment (service) . The 2017 Grand Cherokee died on the road the night before. It was towed in by 930am. It was 430pm and they still did not look at it. I was going away for Christmas on Friday, 12/22. I just needed a car to take me and...
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1.3
I liked
  • I am jeep interaction with customer service
I didn't like
  • Poor quality
  • Customer service at jeep riverdale
  • Customer service
#1153985
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Bought the JK new 01/2013. Smelled antifreeze when heat is on, brought it back to dealership. Dealership gave me the run-around and said they ran several tests and turned up nothing. 3 months later brought it back for the same problem..... brought it in, same ***...
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1.5
I liked
  • Color
I didn't like
  • Poor quality and accountability
  • Technicians lack of knowledge about cars
  • Customer service
#1131516
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Jeep - Called and explained the issue

Jeep
#1170349
The agent said the case manager will resolve the issue
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2010 Jeep Liberty problem with sky slider roof

Jeep
#1162681
I have a 2010 Jeep liberty which has a problem with the sky slider roof. At this point it can neither open or close. After doing some investigating I see where this is an on going problem for a large volume of jeeps with this type roof. I contacted the dealer and was told it could cost around $3,000 or more. As this seems to be a defect in manufacturing I feel it should be Jeeps responsibility to repair the problem. As I can see there seems to...
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Jeep - Terrible screaming noise

Jeep
#1153408
1.0
Details
Thought it was brakes..dealer found lodged rock, didn't change, replaced brakes. Did no good. It only happens when it's below freezing. Put car in R let it roll back without putting foot on brake. Once put in D it doesn't do it. Also never in warm weather. I've been fighting this for 2 winters.
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Jeep - Faulty equipment re:air bag

Jeep
#1151606
2.5
Details
I stated my name and my wife's name then a make voice said i am gonna hang up now without reason, thus us extremely unprofessional and unexectable uiu have until end of business this day to contact me or .i will take legal action and all comunication with me will stop
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
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Jeep - Faulty Seatbelt
Jeep - Faulty Seatbelt
My children and I were traveling on Hwy 55 in Idaho. My 17 year old son fell asleep in the back seat with his seatbelt on. I came upon an accident on a corner and had to slam on my brakes to avoid hitting the wreckage. My son woke up because he was jarred from me...
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#1115956
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I have a 2016 Jeep Patriot. I have taken in in for service twice for the same issue. I have recorded the issue but was told it didn't matter if I have video, nothing can be done it the problem doesn't show up during testing. The vehicle won't lock/unlock with remote or...
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2.6
#1107157
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Bought my Jeep with the promise that CarPlay would be available soon. It still is not here and my model may not get it. Transmission went out within a year. Took a month to fix. And found out, through a loaner Dodge, that the Truck has an option to turn on the backup...
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3.0
#1105040
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I bought a 2016 Jeep Patriot a year ago this month. Since the day we drove it off of the lot the XM Satellite Radio has not worked properly. It loses the signal every 1/2 mile and fades in and out constantly while driving, and it doesn't matter if we're in town or out...
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2.2
I didn't like
  • Chrysler jeep dodge ram corportate customer service
#1099841
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I told my salesman that it was important to me that I have a CD Player in my New Jeep Grand Cherokee. He told me that the CD players are no longer standard equipment in the Jeeps, however it was no problem installing one in the console between the front seats. I told...
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#1095324
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My vehicle decelerates, will not do over 20 mph, happens at random, in any weather conditions. Turn vehicle off, back on as per instructions in vehicle manual. Will re-occur every 5 miles or so, until I'm able to get to a safe location to disconnect the battery for a...
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#1090796
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1. Tried to call dealership 6 times in 2 days...full mailbox,left voice message,left my # with receptionist...no response. 2. Received a form letter AFTER I took possession of new car in reference to "Mandatory Car Inspection" or that I may be entitled to have some...
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1.0
#1072528
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