Hi, We have a Jeep Grand Cherokee Overland which we bought from Suttons dealership in Brookvale, Australia new in June 2014. At the time we purchased the extended warranty. In the past week or so the air conditioning has stopped working, we took it in today and have...Read more
Brookvale, New South Wales
I have had my jeep in the shop several time since i bought it almost 1 yr ago! I keep having issues with it and now i keep having the same issue and they want to tell me that I have to wait for an update to come out and that should fix my problem. I asked to speak to a...Read more
Jeep - Rattle in dash
Have a 2016 Jeep Grand Cherokee. When driving on rough pavement there is a constant rattle in the dash on drivers side. Sounds like coin rattling in an ash tray. Is back at dealer again now. Can hardly stand to drive it. May have to just trade it in on another brand of vehicle.
Route 4 Dodge/Jeep, Paramus, NJ Horrible dealer. They don't return calls, been waiting for six weeks for a loaner to bring a previously preowned vehicle in for wet floors in a 2017 Jeep Renegade. They just don't care! Call corporate they don't care. No one seems to...Read more
I didn't like
- Nothing about my experience was good to date
I have a 2014 Jeep Patriot that I've owned for three years. Purchased used, after an accident, was looking to get a safe dependable car - HA! Within six months, the ignition control unit went out - driving along and suddenly my car won't go over 30 miles an hour. At...Read more
I didn't like
- No resolution to my issue
Jeep - Thanks
The person I spoke to started my case file.
Jeep - Thanks!
The person I spoke to was helpful and pleasent! Thanks!
Jeep - Drivetrain warranty
Our Jeep fan module burned up engine got hot and they're saying that we do not have a warranty even though the vehicle has 60,000 miles on it. They say that the drivetrain warranty was voided at 4,000 miles and they hung up on me
My car has been in and out the Jeep service department for at least the last month! I have tried to work with the service men by allowing them extra time to do repairs, "their job" numerous times, and they cant seem to get it right! My car is in your shop and I have to...Read more
As if the reason anyone would call customer service isn’t frustrating enough, this particular operator added fuel to the fire! Maryanne MS3148 did nothing but frustrate and irritate me further. As I proceed to ask questions and explain myself she insists that I should...Read more
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