Jeep being held hostage

The Jeep has been in the shop for 8 days and still is not done. I was on phone for 5 days and over 25 calls between dealership and Mopar protection service. I had to go into dealership and talk to general manager to get someone from service department call Mopar. After the phone call was made within minutes the dealership got the ok from Mopar to do repair. This could have been resolved 5 days ago. With 1 phone call!!! MY JEEP IS STILL IN SHOP!!!

User's recommendation: If you buy a lifetime warranty. Good luck getting your vehicle fixed right or getting your vehicle back from shop in reasonable time.

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ID
#4455311 Review #4455311 is a subjective opinion of poster.
Location
Saint Robert, Missouri

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Bravo Chrysler Dodge Jeep Ram of Alhambra

To Whom it may concern, Bravo Chrysler Dodge Jeep Ram of Alhambra (bravocdjr) is my closest dealership (10 minutes away from my home), and who I have had historically service my Jeeps. No longer It is my option that the dealership's service center (leadership) engages...
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1 comment
#2310749

No one is going to read your long screed....

ID
#4387479 Review #4387479 is a subjective opinion of poster.
Preferred solution
Apology

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Jeep is Very Irresponsible and Unreliable!!!!

Jeep is Very Irresponsible and Unreliable!!!!
Jeep is Very Irresponsible and Unreliable!!!!
Jeep is Very Irresponsible and Unreliable!!!!
Jeep is Very Irresponsible and Unreliable!!!!
I purchased a 2022 Jeep Grand Wagoneer brand new fresh off the semi-truck from the manufacture plant. I was on the highway this brand-new beauty stop accelerating and would not shift any gears or start again. I merged over without harming myself or others. I was on the...
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1 comment
#2301181

I am right there with you I have a Jeep Trailhawk 2022 brand new new transmission 5000 miles I’m requesting a new vehicle as well it’s BS

Featured
ID
#4291258 Review #4291258 is a subjective opinion of poster.
Pros
  • I must say that the overall design over the wagoneer is nice
Cons
  • Safety concerns for my family
  • Manufacturing sucks
  • Irresponsible
Loss
$1600
Preferred solution
I would like to get another Grand Wagoneer built to the best the exact same of what I purchased and try this again! I do not want to own a 6 figure vehicle that has had engine work done to it after driving it for 4 months.

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New Reviewer

Jeep Grand Cherokee Summit Reserve...$70K JUNK!!!

It's been 6 months, just got an email notice from my previous review...Here's our UPDATE!!!D We have had so many issues with this vehicle!!! $70K vehicle and it's spent nearly 45days in the shop now!!! We just initiated a suit with a Lemon Law Lawyer!!! FCA was...
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ID
#4328147 Review #4328147 is a subjective opinion of poster.
Cons
  • Vehicle is junk
Loss
$2000
Preferred solution
Full refund

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Jeep Australia not acting on a MAJOR safety issue my car is presenting

Hello! I am trying to get in contact with the head office of Jeep because I am absolutely frustrated with the customer service I have been getting in Australia. I have a Jeep Compass Trailhawk purchased in 2020. It has been serviced according to schedule. For the past...
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ID
#4360328 Review #4360328 is a subjective opinion of poster.
Location
Cairns, Queensland

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Complaint

Jeep - Complaint
Jeep - Complaint
I recently purchased a used 2020 Jeep Gladiator. Have been looking forward to it since their inception. However since ive owned it, 2 months. The jeep shuts off on me when coming to a stop. And wont restart until it sits for a about 5 minutes. Pulling into a parking...
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ID
#4336132 Review #4336132 is a subjective opinion of poster.
Pros
  • Awesome vehicle
Cons
  • Riddled with issues on new platforms
Loss
$426
Preferred solution
Full refund

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New Reviewer

Purchase of new '22 Cherokee Summit Reserve - Customer service FAIL!!