I told my salesman that it was important to me that I have a CD Player in my New Jeep Grand Cherokee. He told me that the CD players are no longer standard equipment in the Jeeps, however it was no problem installing one in the console between the front seats. I told...Read more
Jeep - Issue not resolved!!!
I took my car to a Jeep dealership when I picked my car up I noticed the car was scratched. I contacted this agency to get assistance to resolve this issue. Apparently the girl on the other line said it was more or less my problem.
My vehicle decelerates, will not do over 20 mph, happens at random, in any weather conditions. Turn vehicle off, back on as per instructions in vehicle manual. Will re-occur every 5 miles or so, until I'm able to get to a safe location to disconnect the battery for a...Read more
1. Tried to call dealership 6 times in 2 days...full mailbox,left voice message,left my # with receptionist...no response. 2. Received a form letter AFTER I took possession of new car in reference to "Mandatory Car Inspection" or that I may be entitled to have some...Read more
It took me 2hrs to have a simple question addressed!! Just to have the question I asked repeat back to me!! Seriously how hard is it to give a customer a list of products for a 2004 Grand Jeep Cherokee Special Edition power steering fluid that has the requirement of...Read more
Bought a Jeep Cherokee Ltd and before it had 20K on it the brakes began pulsing, not too bad at first but noticeable and getting worse. At around 24k I took it in supposing that there must be some sort of warranty but was sadly mistaken. I was told that the rotors were...Read more
I didn't like
- Poor - no compromise on what i believe are defective brakes
Almost 2 years ago we purchased a used 2012 Jeep Liberty with 20 some thousand miles on it, seemed like a great deal and a nice and safe SUV for Rebecca to drive. So we brought it home. In the last two months we replaced the front wheel bearing and had a problem with...Read more
I have a paragraph below discussing Jeep Liberty transmissions. All of the transmissions that were produced in this family had many problem, so many that after getting large amounts of negative feedback from the US Center for Auto Safety and Consumer Reports Magazine,...Read more
I have a Jeep Liberty that has been a headache for years. First the dealer lies and screws you out of what you were promised. I am still waiting for items years later but they never respond. Once you purchase a vehicle they don't know you. So, much for repeat business....Read more
Jeep Customer Care Review
Worst service ever ---- Zeigler Jeep Downers Grove avoid like the plague Their service sucks Service sucks
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