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I own a 2015 Jeep Grand Cherokee Limited bought at Bayside Chrysler Jeep in D'Iberville Ms.This vehicle has had 3 recalls.I called and got an appointment for the latest recall and took the vehicle to the dealer.I was told 3 hours and left the jeep.I called them 3 hours...
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#892702
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This is the second email I send to Jeep Customer Service. My car has broken eight days ago, and it was towed to the nearest dealership at that time (Nielsen East Hanover). So far, even after several contacts with the dealership and with this customer service, I have no...
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1.0
I didn't like
  • Service and lying from customer service
  • Customer service
  • Poor quality
#882694
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Car Dealers, Auto Parts & Supplies, Auto Repair 50 Spring Bars Rd 1.0 star rating 6/29/2016 Careful when dealing with this run down Jeep dealership Just looking at the building, I should have thought twice about dealing with them. The issue apparently lies with the...
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2.1
I liked
  • Herb chambers where i bought it
I didn't like
  • Service and lying from customer service
#874127
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Jeep Customer Care Review

Jeep
#845342
Tried to get a simple question answered. Proper transmission procedure to tow a 2013 Jeep Wrangler. Got run around from key west and Venice Fl dealers. Never had this problem from my Chevy blazer
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Jeep Oil Change Review

Jeep
#845286
1.0
Details
Jeep is the worst customer service in America. They offered me free oil changes for my 2007 Jeep Liberty and then when I went to redeem the first one they told me I had to pay for the oil change. Any one out there looking at jeep, look somewhere else, they have the worst customer service in America.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
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Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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2008 Jeep Liberty Car Review

Jeep
#828788
I have a 08 jeep liberty with skye roof broke i have owned it 4 months the ac system on it is from the 07 and prier so no one can fix the vent problem i have since its missing parts but i cant find them they should re call the sky roof since skmany leople are having such a hard time with them costing so mush to fix them
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2015 Jeep Cherokee Review

Jeep
#811897
3.7
Details
I have a 2015 jeep Cherokee and the head lights are not bright enough, took in and was told they are at spec. Then I took it in because the inside of windshield gets very wet where my sticker is very very wet, also the windshield on the inside will get ice on it. They can't find a problem but they can smell the wetness.
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Customer service
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Hi Marlene As per our conversation, please see mail below, Please can you look into my matter as is appears I have no choice whatsoever in this regard, as discussed my vehicle in question Jeep Compass limited (2013) Reg:HBR929EC has rust from the boot hinges into the...
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2.3
#869867
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I have never more condescending people in my life. I really appreciated how Dennis, Sales Manager at Bob Caldwell would laugh at us during his spiel. It is very apparent that car sales is just a numbers game, and the *** with the customer. I, nor my family will ever...
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1.0
Product
I didn't like
  • Dealership customer service
  • Poor quality
#856342
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I wanted to purchase a Jeep Cherokee but on the test drive I noticed my foot slipped off the gas peddle. The peddle was very slippery. This is very dangerous. Most imporant the driver's side mirror is so large that it creates a huge blind spot when you are making a...
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5.0
Product
#855841
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Had new transmission put in at 10000 miles ran good for 2000 miles now the car is bucking when u slow down dealer said its normal they don't no how to fix it called customer service they are terrible they say engineering is working on problem they don't have a clue...
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1.4
Wheatfield, New York
I liked
  • What i thought was a honest dealership
  • Vehicle but problems out due the vehicle
I didn't like
  • Way they treat there customers
  • Service and lying from customer service
#853750
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I have had my 2011 Jeep Liberty in for repairs of the sky slider roof at least 5 times. The last time I brought it in, I was told that the roof was no longer included in my lifetime warrantee. When I purchased my warrantee, the dealer informed me that "everything" on...
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3.1
I didn't like
  • Warantee representation
  • Sky slider problems
#837773
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03/21/2016 To whom this made concern: My name is Ruben Martinez and on 03/16/2016 at about 1:30 Pm I was driving from work on the 55North freeway close to the fast track on the last lane before the fast track lane, in intercession with the 91East bound and as I was...
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#830357
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I purchased a 2008 Jeep Liberty 1J8GP28K28W134778 from Rockwall Dodge last Spring and the horn honks and the windshield wipers and water spurts and goes crazy some time for no know reason, from time to time, not all the time. They said it was the Key so they...
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I didn't like
  • I did not like them passing the buck
  • Way they treat there customers
  • Customer service
#811885
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