Had new transmission put in at 10000 miles ran good for 2000 miles now the car is bucking when u slow down dealer said its normal they don't no how to fix it called customer service they are terrible they say engineering is working on problem they don't have a clue jeep makes terrible transmissions have case no but they don't care jeep should be sued my wife has a 2014 Cherokee her transmission Quit right in traffic could have been a fatal accident and leading to a death jeep is the worst customer service out there they should recall the transmissions paid 47000 for *** that's why they are worst car company out there nobody cares once u drive off the lot they suck!!!!!!!! So does consternation service
This person wrote the review because of poor customer service of 2015 jeep grand cherokee car from Jeep. Reviewer claimed that he or she lost $47000 and wants Jeep to "fix the transmission problem recall all jeeps fix the transmissions do your job that's why everybody is buying foreign".
The most disappointing in user's experience was way they treat there customers and service and lying from customer service. Author liked the most what i thought was a honest dealership and vehicle but problems out due the vehicle. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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